Intermittent errors during filling out the documents and general performance slowdown

Incident Report for airSlate

Resolved

The incident has been resolved. All systems are operating normally.
Posted May 30, 2025 - 20:59 UTC

Monitoring

We are monitoring system stabilization after the fix was delivered.
Posted May 30, 2025 - 20:31 UTC

Identified

The issue has been identified, and we have applied the fix. All services should get back to normal within about 20 minutes.
Posted May 30, 2025 - 20:19 UTC

Investigating

We are currently having issues with the signing session being interrupted with errors and the general product's slower performance. Our Engineering team is already working on the issue to deliver the fix as soon as possible.
Posted May 30, 2025 - 19:18 UTC
This incident affected: Web.